OBJECTIVE:

EXPERIENCE:

1/2014 - 12/2014

Data Analyst Intern

• Performed explanatory data analysis and data visualization, proposing four main expectations.• Used K-means cluster to divide the students into three performance groups, analyzed different intervention effects. Used Bayesian change point analysis to identify the threshold for intervention among three academic performance levels.• Found the most significant intervention variables that affect students’ academic performance by applying ANOVA / t-test, and guiding HCV to adjust intervention arrangement and provide more effective mentoring. • Presented the research results at INFORMS Annual Meeting 2014.

9/2014 - 12/2014

Research Assistant

• Designed comparison means to categorize patients into urgent / non-urgent groups to evaluate the effect of walk-in hour on appointment volume. The result confirmed that the walk-in hour had positive effect on urgent appointment increase. • Developed multiple linear regression model to identify significant variables that affect urgent appointments. The results were used to guide CCP to revise its walk-in hour time-table to provide higher efficient service.

1/2014 - 4/2014

Research Assistant

• Analyzed historical data to build mathematics model as well as 3D simulation model by Simio. • Applied NEDOCS score as the indicator for measuring degree of crowdedness. Simulated different scenarios of resource allocation and selected the best allocation plan that effectively reduced the crowdedness by 50%.

9/2012 - 7/2013

CRDM Business Operation Trainee

• Designed the E-R diagram and relations model to illustrate the structure of the CRDM database. Used SQL programming to access and manage database.• Maintained and updated accurate CRDM inventory by the use of spreadsheet and pivot table. • Performed time series analysis to forecast future demands, optimizing resource planning.

EDUCATION:

9/2014 - 12/2014

Master's Degree

9/2009 - 6/2012

Master's Degree

9/2005 - 6/2009

Bachelor's Degree

SKILLS:

Skill Name

Skill Level

LANGUAGES:

Languages

Proficiency Level